How to connect your Jet Air unit to the JASA Smart Home App for remote control from your phone.
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What Customers Say
Gauteng Homeowners Trust Easy HVAC
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"Ordered a J-Smart Inverter on Thursday, installed by Friday afternoon. The team was professional, tidy and explained everything. Couldn't be happier."
โ Riaan M., Centurion
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"Best price I found anywhere in Joburg for the Q Plus X. They handled the installation fast, came back to check everything was working. Highly recommend."
โ Thandi K., Sandton
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"Got three units fitted for our office. Kyle was responsive on WhatsApp, pricing was transparent with no surprises. Will use again for our second office."
โ Deon V., Pretoria East
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Not Sure What You Need?
Tell us about your space and we'll recommend the right unit and give you a fixed price quote โ usually within the hour.
We'll respond within 1 hour during business hours. No obligation.
Common Questions
FAQ
An inverter aircon adjusts its compressor speed continuously to maintain temperature, using up to 60% less electricity than a fixed-speed unit. Fixed speed runs at 100% or off โ it's like a tap that's either fully open or closed. An inverter is like a tap that trickles just enough water to maintain the level.
Which should you choose? If you'll use the unit for more than 4โ5 hours per day, inverter almost always pays for itself within 1โ2 years through electricity savings. At current Eskom rates, a 12 000 BTU inverter vs fixed speed can save R200โR400 per month on a unit running 8hrs/day. Fixed speed makes sense for occasional-use rooms like a guest bedroom.
Yes โ all units in our current promotion include built-in WiFi via Tuya and are compatible with the JASA Smart Home App (available on Android and iOS). You can control temperature, fan speed, set schedules, and share access with family members from anywhere in the world.
Setup tip: The app requires a 2.4GHz WiFi network (not 5GHz). During pairing, keep your phone close to the indoor unit. If pairing fails, go to your router settings, confirm you're on 2.4GHz, and try again. WhatsApp us if you get stuck โ we walk you through it.
As a starting guide for Gauteng: 9 000 BTU covers up to ~15mยฒ, 12 000 BTU up to ~20mยฒ, 18 000 BTU up to ~35mยฒ, and 22 000 BTU+ for spaces above 40mยฒ.
These figures change based on: ceiling height (high ceilings need more power), insulation quality, how many west-facing windows you have (afternoon sun adds heat load), and whether the room is open-plan. A poorly insulated room with full afternoon sun may need 20โ30% more BTU than the base calculation.
WhatsApp us your room dimensions and we'll give you a specific recommendation โ it takes 2 minutes and costs nothing.
Yes โ all Jet Air units include Auto Restart, so they resume your last settings automatically when power returns. No need to reset the remote.
Running on an inverter (UPS/generator)? The inverter aircon models (J-Smart, Q Plus X) have a low startup current draw, which means they're much friendlier on backup power systems than fixed-speed units. Many customers run their inverter aircon off a 3kVA or 5kVA home inverter. Check your inverter's continuous wattage rating against the unit's running wattage (listed on each product card) โ we're happy to advise on WhatsApp.
R32 (used in Q Plus X) has a Global Warming Potential (GWP) of 675 vs R410A's 2 088 โ making it roughly 3ร less harmful to the environment. It's also slightly more energy efficient and requires less refrigerant by volume for the same cooling output.
Both refrigerants are safe and effective for home use. The practical difference for you as an owner is minimal day-to-day โ both perform excellently in Gauteng's climate. R32 is simply the direction the global industry is moving, and R410A will eventually be phased down. We recommend R32 (inverter models) for new installations where budget allows.
DIY (every 4โ6 weeks): Open the front panel, slide out the mesh filters, rinse under cold water (no soap needed for light dust), let them dry fully in the shade, and replace. In dusty Gauteng areas or homes with pets, do this more often. A clogged filter is the single biggest cause of reduced cooling and higher electricity bills โ it forces the unit to work harder.
Annual professional service: Includes deep coil cleaning (indoor and outdoor), refrigerant level check, drain line clearance, electrical connections check, and fan inspection. We offer servicing for units installed by Easy HVAC โ WhatsApp us to book.
Outdoor unit: Keep it clear of leaves, dust and debris. Don't let plants grow around it. Rinse the fins with a garden hose periodically โ but never use a high-pressure washer as this damages the fins.
Once a year is the minimum for home use โ ideally before summer (September/October in Gauteng). For offices or units running 8+ hours daily, every 6 months is better. In dusty areas like the West Rand or near construction, more frequent servicing pays off.
Signs you need a service sooner: reduced cooling even at max settings, unusual noises (rattling, bubbling), a musty or sour smell when it starts, water dripping from the indoor unit, or the unit tripping your circuit breaker. Don't ignore these โ small issues become expensive repairs if left.
WhatsApp us to book a service: +27 79 821 8278.
All Jet Air units sold by Easy HVAC carry a 10-year compressor warranty and a 5-year warranty on all other parts (T&Cs apply). Installation by a qualified HVAC technician is a warranty condition โ covered with every Easy HVAC install.
To keep your warranty valid: Keep your invoice and installation certificate. Do not allow unqualified persons to top up gas or open the refrigerant circuit. Have units serviced by a qualified technician. Physical damage (e.g. from electrical surges, flooding, or user tampering) is not covered.
Warranty claims: WhatsApp us first. We handle the process with Jet Air on your behalf and will organise an approved technician. Turnaround on parts is typically 5โ10 business days.
WhatsApp us first at +27 79 821 8278 โ most issues can be diagnosed remotely and resolved quickly.
Common issues we fix over WhatsApp: โข Unit not cooling โ usually a dirty filter, wrong mode, or thermostat setting โข Remote not working โ battery or signal issue โข Error codes on the display โ each code points to a specific fault we can identify โข WiFi/app not connecting โ network settings (almost always 2.4GHz issue) โข Unit running but room not cooling โ possible low gas or blocked outdoor unit
If a physical call-out is needed, we'll arrange it. For warranty claims, we handle the Jet Air process on your behalf. Our goal is same-day response on WhatsApp during business hours.
We accept EFT and cash. A 50% deposit is required to confirm your order and lock in your installation slot, with the balance due on the day of installation (before the team leaves).
Process: Add to cart โ Order via WhatsApp โ We confirm stock and send a pro-forma invoice โ Deposit payment confirms your date โ Installation scheduled within the same week (stock permitting) โ Balance on the day.
We'll send you a receipt and installation certificate on completion. No hidden costs โ the price on the site is the price you pay, plus any additional piping if your install is not back-to-back (R250/m for extra pipe runs).
Most residential installations take 2โ4 hours per unit. Multiple units on the same day are done efficiently โ a 3-unit house typically takes a full day.
What we bring: Indoor bracket, outdoor condenser bracket/stand, copper piping (3m standard back-to-back), insulation, 30A double isolator with weatherproof box, and all consumables.
What to prepare: โข Decide where you want the indoor unit (ideally on an exterior wall, high up, away from direct sun) โข Ensure outdoor unit location is accessible and ventilated โข For 18 000 BTU+ units: a dedicated circuit from your DB board is required โ have a qualified electrician ready or ask us about combined packages โข Be home or have someone available to approve placement before drilling
Extra piping beyond the standard 3m run is charged at R250 excl. VAT per metre.
We are primarily a supply-and-fit operation โ our pricing is based on delivering and installing as a package. We don't currently offer delivery-only within Gauteng, as installation by a qualified technician is required to validate the Jet Air warranty.
If you have your own RCSA-registered HVAC installer, WhatsApp us to discuss โ we may be able to arrange supply-only at an adjusted price. We'll need to confirm the installer's qualifications to ensure your warranty remains intact.
Add your aircon and preferred installation package to the cart, then click "Order via WhatsApp." We'll confirm stock availability (limited promotional stock), schedule your installation date and send a payment link. Prices are valid while promotional stock lasts.
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